for visiting OutbackPatio.com.
Every day we help more than 1000 customers find the Patio Furniture
they need. With a selection of over 1000 Patio Furniture products you
are sure to find just the item you are looking for. We have been in
the Patio Furniture
business since 1998 and truly appreciate the opportunity
to serve you today and in the future!
Having trouble placing an order online?
Have a question about a product? Want to check on the status of
your Patio Furniture order?
Call our friendly and knowledgeable customer service department and
they can take your order over the phone, give you more info about a
product and answer any other questions you may have.
This site reserves the right to
cancel any order due to pricing changes with manufacturers, pricing
errors, ommissions, mistakes, or for any other reason.
While we make every effort to satisfy every customer and fill every
order, occasionally we make a mistake on our website regarding pricing,
instock status of a product, or description. In these instances customer
service will notify you of the mistake and ask if you would like to
cancel the order or proceed with the correct pricing or information.
Return Policy on all Patio Furniture products
If you are not fully satisfied within 14 days of the
delivery date, please return your order to us. Email our dedicated customer service team at admin@OutbackPatio.com. and they will assign to you a Return
Authorization Number (RAN) which allows us to keep track of the return.
The returned product must be in new and unused condition,
in the original box with all the documentation, parts and accessories
to insure full credit. "New and unused" means sale-able
condition, not dirty and not washed. We cannot accept returns for
an item with any indications that it has been used.
Return shipping costs are your responsibility unless
the item is damaged or defective. All returns are subject to a 30%
restocking fee and must be returned within 2 weeks (14 days) after
receiving the item. If you have any questions about the restocking
fee as it pertains to your order please call us before we ship the
product as once it leaves the warehouse we have incurred our cost.
We love satisfied customers so if you have any questions
about this policy, please feel free to contact us via e-mail at admin@OutbackPatio.com
Note: Shipping charges
cannot be refunded.
Please allow us 10-14 days once we have received your
return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken or
defective, we will either replace the broken parts if possible or
ship out a new one completely at our expense.
Requests for replacement parts will be processed as
quickly as possible. Please note that we are not able to express ship
We work hard to make your shopping experience at OutbackPatio.com
an enjoyable one.
Credit and Return Time
Please give us some time to process your return/exchange.
It takes about 10 business days for us to receive the returned or
exchanged product back from you. Within 72 hours of receiving the
item back in our warehouse, you will receive an e-mail that reflects
that your credit card has been credited.
All refunds granted are for the purchase price of the
product only and can only be issued to the credit card used at purchase.
Canceling Your Order
If you have placed an order and would like to cancel
it, please email us at admin@OutbackPatio.com within four hours of placing
your order to cancel it free of any charges.
Don't worry! Even after the four hours, our friendly
customer service will do all that we can to stop the items from being
processed and/or shipped but there is no guarantee that we will be
able to stop it in time
We will never sell any customer's information to any
third party. This is our pledge to you, our customer. Any information
gathered on this site will be used only by OutbackPatio.com. One month
after your order is placed; your credit card information is automatically
deleted from our database. Your privacy is our first and main concern.
We understand that you want to be able to purchase Patio Furniture
online and not have to give away your personal information to do so.
Limitations: Even though we try our best to ensure your
privacy and security and always look to use the best available and
tested technologies to guard and protect our web site and our customers,
we face the same risks as all Internet companies.
100% secure shopping at OutbackPatio.com - Trusted since 1998
More helpful links:
Patio Furniture Shipping rates
Entire Patio Furniture product
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